Category Archives: Uncategorized

Flying Circus & COVID-19 (Corona)

(English Version below)

Die Stadt Halle (Saale) – in welcher wir mit unserem Büro ansässig sind – hat heute, am 12. März 2020, präventive Maßnahmen zur Eindämmung der Ausbreitung des Corona Virus bekannt gegeben. Dazu zählen die Schließung von Kindergärten und Schulen sowie die Absage aller öffentlicher Veranstaltungen zunächst bis zum 27. März 2020.

Auch für den Flying Circus ergeben sich daraus Auswirkungen auf unseren Büroalltag. In den kommenden beiden Wochen werden wir so viel wie möglich von zu Hause arbeiten. Da wir das schon viele Jahren praktizieren, ergeben sich nur wenige Auswirkungen für unsere Kunden: wir sind wie gewohnt ansprechbar (per E-Mail, Chat, Zoom, SLA-Support-Telefon u.s.w) und können euch in allen Lagen unterstützen. Die Erreichbarkeit mit unseren regulären Büro-Telefonen kann eingeschränkt sein, bzw. wird ggfs. durch Weiterleitungen auf Mobiltelefone gelöst, bei denen wir nicht untereinander weiterverbinden können.

Zu unserem großen Bedauern bedeutet dies auch, dass der Girls’Day nicht wie geplant am 26. März 2020 stattfinden kann. Wir bemühen uns jedoch um einen Nachholtermin und sind mit allen Teilnehmer:innen im Kontakt.

Für alle Mitmenschen wünschen wir: bleibt gesund, helft mit die Infektionswelle flach zu halten und natürlich: Don’t Panic!


English Version

Today, 12 March 2020, the City of Halle (Saale) – where our offices are located – announced preventative measures to curb the spread of the corona virus. These include the closing of kindergartens and schools and the cancellation of all public events, initially until 27 March 2020.

This also has consequences for our everyday office life: many of us will work from remote more often within the next two weeks. However, we are available for you as usual and via the familiar channels (email, chat, Zoom, SLA support phone). Calling our regular office numbers may be a bit limited as we will use mobile phone redirections and are likely not able to reconnect you to colleagues as usual.

To our regret, this also means that the Girls’Day Event cannot take place on 26 March 2020 as planned. However, we will definitely reschedule and are in touch with all participants.

We wish all of you to stay healthy; please consider all activities to help slow down the infections and of course: Don’t Panic!

Foto / Media Centers for Disease Control and Prevention‘s Public Health Image Library

Our new NixOS 19.03 Platform Is Ready for Production

We have developed our third-generation platform which is now based on NixOS 19.03. All provided components have been ported to the new platform and VMs are already running in production.

Most of our development work is done for the new platform and new features will be available only for it. We pull in security updates from upstream regularly and will follow new NixOS releases more quickly in the future. The old NixOS 15.09 platform still receives critical security and bug fixes.

Effective March 6, VMs created via customer self-service will use the 19.03 platform.

You can find the documentation for the new platform here:

https://flyingcircus.io/doc/guide/platform_nixos_2/index.html

We recommend user profiles (done with buildEnv) in case your application needs specific packages in its environment:

https://flyingcircus.io/doc/guide/platform_nixos_2/user_profile.html

Upgrading 15.09 Machines

Upgrading existing VMs online is supported and we have already done that for a number of VMs.
Sometimes however, it can be better to create new NixOS VMs in parallel and set up your applications there.

Most managed components will just work after the upgrade. We are working on instructions for specific things that should be done before or after the upgrade.

If you’re a customer with a support contract in the “Guided” or “Managed” service classes
then we’ll approach you directly and discuss when and how to upgrade VMs in the coming months.

If you’re a customer in the “Hosted” service class then we recommend contacting our support team to discuss the upgrade.

If you have questions …

As always: if you have any questions or comments then let us know and send us an email to support@flyingcircus.io.

Support during Christmas and New Year’s 2019/2020

The days off between Christmas and New Year’s give all of us an opportunity to pause and reflect on the important things around us. The crew of the Flying Circus will take this chance, too. And just as important: we will spend time with our families and will be eating lots of cookies and chocolate.

To ensure that all your applications in the Flying Circus are running smoothly we will monitor all regular support during business hours* and emergency support as usual. However, we will not be performing non-critical work between Christmas and New Year’s. On January 2nd we will be back business as usual and will catch up with any backlog then.

As usual, here is an overview of the next days and our support availability:

(The days highlighted in red are national or local holidays and are only covered for SLA customers)

  • 2019-12-20 (Friday): regular support
  • 2019-12-21 (Saturday): SLA-covered emergency support only
  • 2019-12-22 (Sunday): SLA-covered emergency support only
  • 2019-12-23 (Monday): Holiday Season, business critical support
  • 2019-12-24 (Tuesday): Holiday Season, business critical support
  • 2019-12-25 (Wednesday): SLA-covered emergency support only
  • 2019-12-26 (Thursday): SLA-covered emergency support only
  • 2019-12-27 (Friday): Holiday Season, business critical support
  • 2019-12-28 (Saturday): SLA-covered emergency support only
  • 2019-12-29 (Sunday): SLA-covered emergency support only
  • 2019-12-30 (Monday): Holiday Season, business critical support
  • 2019-12-31 (Tuesday): Holiday Season, business critical support
  • 2020-01-01 (Wednesday): SLA-covered emergency support only
  • 2020-01-02 (Thursday): regular support
  • 2020-01-03 (Friday): regular support
  • 2020-01-04 (Saturday): SLA-covered emergency support only
  • 2020-01-05 (Sunday): SLA-covered emergency support only
  • 2020-01-06 (Monday): SLA-covered emergency support only
  • 2020-01-07 (Tuesday): regular support -back to normal business from now on

Merry christmas and happy holidays to everybody – and see you in 2020!

*our business hours are Monday to Friday from 8 to 16 (Europe/Berlin)

Hello web,

my name is Chris Wolf, I am the new apprentice in Flying Circus.

I have start my training at the 01/08/2019 in the area of application development. My training at Flying Circus is very nice because the working atmosphere is very pleasant and you settle down fast. I am very interested in Computersoftware this is one of the reasons woe I want the Job by Flying Circus too.

I life in Halle since my birth until now and I am 16 years old now. Before I start my training at Flying Circus I was on the cooperative elementary school „Wilhelm von Humboldt“. I graduated from high school. 

Hello world!

I am Mohammad. I am 21 years old and the new trainee for computer scientist at Flying Circus.

I was born in Syria and came to Germany in 2015. It was a big step for me. Coming to a different country with a new language wasn’t always easy. But I think I did pretty well.  After my arrival I went to a German class. After that I decided to go to a High-School. There, I learnt most of my German.   

Since I was a child I always wanted to become a computer scientist for system integration. My dad deals a lot with computers at his job as  IT and I always helped him when I visited him.  My love for technology grew over the years. Every time one of my friends needs help with technology I am the person they go to and most of the time I find a solution.

So by now you probably noticed that working as a computer scientist has always been my dream and I am glad to be here. Hopefully, I can soon help you with your problems. 

Support during Ascension and Pentecost 2019

In Germany we have a few further public holidays coming up next time resulting in shorter-than-usual work weeks. Here’s an overview of our support availability. The highlighted days are national holidays and only covered for SLA customers:

  • 2019-05-27 (Monday): regular support
  • 2018-05-28 (Tuesday): regular support
  • 2018-05-29 (Wednesday): regular support
  • 2019-05-30 (Thursday): Ascension: SLA-covered emergency support only
  • 2019-05-31 (Friday): regular support
  • 2019-06-01 (Saturday): SLA-covered emergency support only
  • 2019-06-02 (Sunday): SLA-covered emergency support only
  • 2019-06-03 (Monday): regular support
  • 2019-06-04 (Tuesday): regular support
  • 2019-06-05 (Wednesday): regular support
  • 2019-06-06 (Thursday): regular support
  • 2019-06-07 (Friday): regular support
  • 2019-06-08 (Saturday): SLA-covered emergency support only
  • 2019-06-09 (Sunday) Pentecost: SLA-covered emergency support only
  • 2019-06-10 (Monday) Pentecost: SLA-covered emergency support only
  • 2019-06-11 (Tuesday): regular support

To ensure that all your applications in the Flying Circus are running smoothly we will monitor all regular support during business hours: Monday to Friday , 8-16 CE(S)T and SLA-covered emergency support as usual.

Have a good time, a safely flight – and make sure to carry your towel with you everywhere you go tomorrow on May 25th!