Category Archives: Uncategorized

Support during Christmas and New Year’s 2017/2018

It’s that time again: Christmas is around the corner.

To ensure that all your applications in the Flying Circus are running smoothly we will monitor all regular support during business hours* and emergency support as usual. We won’t be performing non-critical work in this time and catch up with any backlog early in January 2018.

Here’s an overview of the next days and our support availability. The highlighted days are national or local holidays and are only covered for SLA customers:

  • 2017-12-20 (Wednesday): regular support
  • 2017-12-21 (Thursday): regular support
  • 2017-12-22 (Friday): regular support
  • 2017-12-23 (Saturday): SLA-covered emergency support only
  • 2017-12-24 (Sunday): SLA-covered emergency support only
  • 2017-12-25 (Monday): SLA-covered emergency support only
  • 2017-12-26 (Tuesday): SLA-covered emergency support only
  • 2017-12-27 (Wednesday): regular support
  • 2017-12-28 (Thursday): regular support
  • 2017-12-29 (Friday): regular support
  • 2017-12-30 (Saturday): SLA-covered emergency support only
  • 2017-12-31 (Sunday): SLA-covered emergency support only
  • 2018-01-01 (Monday): SLA-covered emergency support only
  • 2018-01-02 (Tuesday): regular support
  • 2018-01-03 (Wednesday): regular support
  • 2018-01-04 (Thursday): regular support
  • 2018-01-05 (Friday): regular support

Happy holidays to everybody and see you in 2018!

  • business hours = Mo-Fr, 8-16 CE(S)T

Support during Ascension and Pentecost 2017

In Germany we have a few further public holidays coming up next time resulting in shorter-than-usual work weeks. Here’s an overview of our support availability. The highlighted days are national holidays and only covered for SLA customers:

  • 2017-05-22 (Monday): regular support
  • 2017-05-23 (Tuesday): regular support
  • 2017-05-24 (Wednesday): regular support
  • 2017-05-25 (Thursday): Ascension: SLA-covered emergency support only
  • 2017-05-26 (Friday): regular support
  • 2017-05-27 (Saturday): SLA-covered emergency support only
  • 2017-05-28 (Sunday): SLA-covered emergency support only
  • 2017-05-29 (Monday): regular support
  • 2017-05-30 (Tuesday): regular support
  • 2017-05-31 (Wednesday): regular support
  • 2017-06-01 (Thursday): regular support
  • 2017-06-02 (Friday): regular support
  • 2017-06-03 (Saturday): SLA-covered emergency support only
  • 2017-06-04 (Sunday): SLA-covered emergency support only
  • 2017-06-05 (Monday) Pentecost: SLA-covered emergency support only
  • 2017-06-06 (Tuesday): regular support

To ensure that all your applications in the Flying Circus are running smoothly we will monitor all regular support during business hours: Monday to Friday , 8-16 CE(S)T and SLA-covered emergency support as usual.

Have a good time, a safely flight – and don’t forget your towel this Thursday!

Internal and External Interfaces From an Operations Perspective (long read)

We recently pitched for a project that explicitly asked for a team with experience dealing with a system that has many interfaces. I sat down and wrote an overview of our experience and what we learned about internal and external interfaces over time – and I’d like to share this in today’s post.

Continue reading Internal and External Interfaces From an Operations Perspective (long read)

Retrospection: Flying Circus at CLT2017

The Chemnitzer Linux Tage is a venue which needs no big introduction I guess. Connecting the (mostly) German Linux and open source enthusiasts for almost two decades now is a big achievement and a great event to catch up and meet people in #rl (real life). As we did in the last years we try to continuously make some kind of effort in participating, be it as lecturer, sponsor or having workshops.  This year we decided to introduce Vulnix, a tool for detecting potential vulnerabilities on running systems or nix-driven projects. I wrote about it here and there.

The Lecture

 


[1] Vulnix v1.0 release
[2] Introducing vulnix – a vulnerability scanner for NixOS