Support during Christmas and New Year’s 2019/2020

The days off between Christmas and New Year’s give all of us an opportunity to pause and reflect on the important things around us. The crew of the Flying Circus will take this chance, too. And just as important: we will spend time with our families and will be eating lots of cookies and chocolate.

To ensure that all your applications in the Flying Circus are running smoothly we will monitor all regular support during business hours* and emergency support as usual. However, we will not be performing non-critical work between Christmas and New Year’s. On January 2nd we will be back business as usual and will catch up with any backlog then.

As usual, here is an overview of the next days and our support availability:

(The days highlighted in red are national or local holidays and are only covered for SLA customers)

  • 2019-12-20 (Friday): regular support
  • 2019-12-21 (Saturday): SLA-covered emergency support only
  • 2019-12-22 (Sunday): SLA-covered emergency support only
  • 2019-12-23 (Monday): Holiday Season, business critical support
  • 2019-12-24 (Tuesday): Holiday Season, business critical support
  • 2019-12-25 (Wednesday): SLA-covered emergency support only
  • 2019-12-26 (Thursday): SLA-covered emergency support only
  • 2019-12-27 (Friday): Holiday Season, business critical support
  • 2019-12-28 (Saturday): SLA-covered emergency support only
  • 2019-12-29 (Sunday): SLA-covered emergency support only
  • 2019-12-30 (Monday): Holiday Season, business critical support
  • 2019-12-31 (Tuesday): Holiday Season, business critical support
  • 2020-01-01 (Wednesday): SLA-covered emergency support only
  • 2020-01-02 (Thursday): regular support
  • 2020-01-03 (Friday): regular support
  • 2020-01-04 (Saturday): SLA-covered emergency support only
  • 2020-01-05 (Sunday): SLA-covered emergency support only
  • 2020-01-06 (Monday): SLA-covered emergency support only
  • 2020-01-07 (Tuesday): regular support -back to normal business from now on

Merry christmas and happy holidays to everybody – and see you in 2020!

*our business hours are Monday to Friday from 8 to 16 (Europe/Berlin)

31 October 2019 – Holiday Notice

Noticing that days are getting shorter and colder and darker?
Winter is coming! Next holiday season is near.

But first we have a local holiday here in Saxony-Anhalt.
Our office is closed Thursday, 31 October for the Day of Reformation.

As usual we provide full emergency support to all projects covered by a SLA.
And we will be back at our desks Friday, 1 November.

If you need to verify your project SLA status, go and visit my.flyingcircus.io

Hello web,

my name is Chris Wolf, I am the new apprentice in Flying Circus.

I have start my training at the 01/08/2019 in the area of application development. My training at Flying Circus is very nice because the working atmosphere is very pleasant and you settle down fast. I am very interested in Computersoftware this is one of the reasons woe I want the Job by Flying Circus too.

I life in Halle since my birth until now and I am 16 years old now. Before I start my training at Flying Circus I was on the cooperative elementary school „Wilhelm von Humboldt“. I graduated from high school. 

Hello world!

I am Mohammad. I am 21 years old and the new trainee for computer scientist at Flying Circus.

I was born in Syria and came to Germany in 2015. It was a big step for me. Coming to a different country with a new language wasn’t always easy. But I think I did pretty well.  After my arrival I went to a German class. After that I decided to go to a High-School. There, I learnt most of my German.   

Since I was a child I always wanted to become a computer scientist for system integration. My dad deals a lot with computers at his job as  IT and I always helped him when I visited him.  My love for technology grew over the years. Every time one of my friends needs help with technology I am the person they go to and most of the time I find a solution.

So by now you probably noticed that working as a computer scientist has always been my dream and I am glad to be here. Hopefully, I can soon help you with your problems. 

Support during Ascension and Pentecost 2019

In Germany we have a few further public holidays coming up next time resulting in shorter-than-usual work weeks. Here’s an overview of our support availability. The highlighted days are national holidays and only covered for SLA customers:

  • 2019-05-27 (Monday): regular support
  • 2018-05-28 (Tuesday): regular support
  • 2018-05-29 (Wednesday): regular support
  • 2019-05-30 (Thursday): Ascension: SLA-covered emergency support only
  • 2019-05-31 (Friday): regular support
  • 2019-06-01 (Saturday): SLA-covered emergency support only
  • 2019-06-02 (Sunday): SLA-covered emergency support only
  • 2019-06-03 (Monday): regular support
  • 2019-06-04 (Tuesday): regular support
  • 2019-06-05 (Wednesday): regular support
  • 2019-06-06 (Thursday): regular support
  • 2019-06-07 (Friday): regular support
  • 2019-06-08 (Saturday): SLA-covered emergency support only
  • 2019-06-09 (Sunday) Pentecost: SLA-covered emergency support only
  • 2019-06-10 (Monday) Pentecost: SLA-covered emergency support only
  • 2019-06-11 (Tuesday): regular support

To ensure that all your applications in the Flying Circus are running smoothly we will monitor all regular support during business hours: Monday to Friday , 8-16 CE(S)T and SLA-covered emergency support as usual.

Have a good time, a safely flight – and make sure to carry your towel with you everywhere you go tomorrow on May 25th!